Training for Tour Representatives E-learning

Representatives E-learning

Niveau

Bachelor’s

Praktijkdagen

2 (optional)

Lesgeld

1385,-

Description
Contents
Admission
The IVOR Traject
Costs
Job guarantee

For those who value the flexibility of online learning, the online version of our regular Training for Tour Representatives offers the same high-quality training, but done from home.

You will be fully tutored and taken through all aspects of the profession, with the freedom to learn where and when it suits you. Ideal for people looking to retrain or combine their passion for travel with other commitments.

Why is this training of interest to you?
Upon completion of this programme and the official exam, you will be officially certified as an IVOR tour manager or on-site host, seeing your qualifications recognised by tour operators and travel companies.

Supervision from a specialist tutor
While following this programme, you are not alone. A subject expert will provide feedback on your practical assignments. You can also contact this tutor for questions about the subject matter, practising competences and skills and preparing for the exam.

Examinations
The exam includes a written theory component and a role-play session conducted via Microsoft Teams. During the role-play, you handle a case with two examiners, demonstrating your skills in a practical situation.

Optional training days
If you wish, you can register for the two training days in Utrecht (Netherlands). Here you meet other participants and put the theory to practice. The programme is completely organised by the participants, with the tasks being similar to that of a tour manager. This way you get a real feel for what it means to work with guests and to organise and coordinate the various components of a holiday trip. If at all possible, we therefore recommend to join these training days. The cost for attending the training sessions is €100 per day.

Content of the training

Our admission requirements are carefully designed to ensure that only the most qualified and motivated candidates are admitted to our programme.

Have you always dreamed of a career as a tour representative? Then this is your chance to discover the world and have the most fun job in the world. With our comprehensive support and training, we ensure you are fully prepared for the market. Our goal is not only to meet the industry’s high standards, but also to give our tour reps the tools to make every trip unforgettable for their guests.

The training includes the following components:

Bachelor’s level of education
Working knowledge of at least one modern language
Stress-resistant and empathetic

Strong in communication and organisation
Extensive work and travel experience
Able to work independently and disciplined

Admission requirements

Theoretical knowledge of the travel industry
The travel market and career opportunities
Legal status and insurances
Sustainable tourism
Travel preparations (e.g. compiling an itinerary)
Presentation and microphone techniques
Verbal and non-verbal communication
Conflict management, situational leadership and group dynamics

Complaint handling, bad-news conversations and problem-solving conversations
Commercial skills: organising and selling excursions
Relevant procedures: hotel, airport, check-in, luggage and customs handling & transfers
Organisational and management skills
Consumer administration and complaint forms
Business relations with hoteliers and local agents
Job application techniques

The IVOR trajectory

Selection interview

The course content is at higher vocational level. General subjects such as history, tourist geography and languages are not covered. We assume that your general development has the desired level.

Practical training

During the course, both the work of tour manager and on-site host are covered. Although these professions have certain tasks in common, each also has specific requirements. Below you will find an overview of the subjects and subject areas covered in the training.

Practical days

You start when it suits you and study where and when you want! For the full programme, you should count on a study load of about 120 hours. You can also register for the 2 optional training days that take place in Utrecht, The Netherlands.

Exam

The exam consists of a written test and an online oral exam in the form of a role-play. In this practical part, you deal with an actual case from the world of travel.

Costs Training for Tour Representatives E-learning

Selection interview

The cost for the online selection interview is €87.50.

If you are not admitted to the programme after the selection interview, you will receive a refund of €40.

E-learning course

The cost of the training is
€ 1385 for the full course including;

– Homework support
– Training material
– Job application assistance
– Job guarantee

The 2 training days (on location in the Netherlands) are optional. The cost for attending these is €100 per day.

The course fees can also be paid in two or three consecutive monthly instalments.

Examinations

The examination fee is €135.00. The exam consists of a written and an oral (online) component.

The costs for a resit are € 75.50 per component.

Possible reimbursement through benefit agencies, and administration costs
If you are unemployed or deemed unfit for work, in some cases the training can be (partly) reimbursed by the benefits agency. Contact your work coach, counsellor, reintegration officer or training agent about this. When registering and/or paying via a reintegration agency, benefits agency or other third parties, we charge an additional € 115 in administration fees, on top of the regular training costs.

Tax benefit for study costs
Attending a training course may be classified as study costs by the tax authorities. If you are an entrepreneur or have income from other work, these costs may be deductible. Contact your financial adviser for more information on the possibilities.

Click here for the Conditions for Application and Payment.